Server
Inspection – Cleaning – Make Recommendations – Annually
Update to
Latest Service Packs
Remote
Server Administration
Priority
Support
Nightly
Server Administration – Re-Boot/Set Server Time to NIS Atomic
Time
Restrict
User Access during evening times when Server Backup is in
Process
Daily
Monitoring of Backup
Real-Time
Monitoring of Available Disk Space
Remote
Monitoring (Weekly)
System Logs
MainBoard
Fans-Temp-Voltages (Hdw Permitting)
Disk Defrag
– Regular Schedule
Hardware
Maintenance Agreement – Labor Only
Backup –
Image/Data Files – Server(s)
Backup –
Critical Data Files – Off-Site – Weekly – Customer
Responsibility to Identify Files
Backup –
Critical Data Files form User PC’s - Customer Responsibility to
Identify Files
Test Image
Restoration - Annually
File/Image
Restoration – as Required
Maintain
Technical Information for Server/Site
Norton
Server-Based Anti-Virus – Corporate Edition Support
Organization
Documentation and Disks
Additional
services provided as required
Unlimited
E-Mail Accounts
Domain
Hosting – DNS
